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Frequently Asked Questions


FAQ - Secure Browser FAQsSecure Browser FAQs

  • Yes. ODE requires that all students use the secure browser for OSAS testing. The correct secure browser must be installed on each student machine that will be used for testing.

  • No. OSAS assessments cannot be accessed without the use of a secure browser.

  • No. OSAS Online can only be accessed using the secure browsers specifically designed for the current test administration. Past secure browsers will NOT work and you may want to consider uninstalling previous secure browsers to avoid having multiple browsers present on the desktop. While old browsers will not affect the functionality of the new browsers, they cannot be used for any reason and may cause confusion for students and Test Administrators. For information about uninstalling secure browsers, refer to Configurations, Troubleshooting, and Advanced Secure Browser Installation for Windows, Mac, Chrome OS, or iOS/iPadOS.

  • Schools will need to make sure information is not blocked in their web filters and that data are not cached.

    Please ensure the following addresses and ports are open for TDS systems:

    Browser Installation Files:
    Port: 443/tcp (SSL)

    OSAS Single Sign On (SSO):
    Port: 443/tcp (SSL)

    OSAS Test Information Distribution Engine (TIDE):
    Port: 443/tcp (SSL)

    OSAS Online Reporting System (ORS):
    Port: 443/tcp (SSL)

    OSAS Testing Sites:
    Port: 443/tcp (SSL)

    AIR cannot determine specific firewall or content-filter issues for your school. Contact your school’s network administrator for information about your school's configuration.

  • The Quick Guide for Setting Up Your Online Testing Technology contains general instructions for installing the secure browser on computers and tablets that will be used for testing. The Configurations, Troubleshooting, and Advanced Secure Browser Installation for Windows, Mac, and Chrome OS documents contain step-by-step instructions for installing the secure browser on each operating system with troubleshooting sections.

  • The secure browsers should be installed and tested well in advance of test administration to verify successful installation and identify potential issues with network configuration or security settings.

  • No. Due to the nature of the secure browser, no modifications or preferences (including disabling the pop-up blocker) need to be made.

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