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Contact Your Regional ESD Partner

Your Regional ESD partner should be your first contact for all assessment and accountability related support including: OSAS Online, test administration, paper/pencil test ordering and shipping, test record management, AYP and report card and the following data collections: Assessment (Precode) Collections, Cumulative ADM, Staff Position, and Class Size.

Need help finding your ESD Partner? 2020-2021 Regional Assessment Support ESD Partner Contact List (PDF)

Technical Help

Oregon Statewide Assessment System Helpdesk
Cambium Assessment, Inc.

Tel: 1.866.509.6257

Fax: 1.877.218.7663

E-mail Support: osashelpdesk@cambiumassessment.com

E-mails to the Helpdesk will be automatically logged and will be responded to by project staff within one working day (typically sooner). Urgent requests will be given priority. To facilitate the quick resolution of your case, please complete the table in Information to Include in Helpdesk Emails and send it to the Helpdesk in your initial email along with a description of the issue you are reporting.

Helpdesk support will be available 7 a.m. to 5 p.m. (PT)

Chat:

You can chat with a member of our support team for technical assistance with the Oregon Statewide Assessment Portal. Please enter your name, school district, and email address where we can contact you if our connection is lost.

If our chat support team is unavailable during service hours, please feel free to contact us via phone or email.

Service hours are Monday through Friday, 7:00AM to 5:00PM Pacific Time.