Resource Types

Now Showing Resource Section: Technical Documentation

Resource Description
Quick Guide for Setting Up Your Online Testing Technology /core/fileparse.php/2718/urlt/Quick-Guide-for-Setting-Up-Your-Online-Testing-Technology.pdf
The Quick Guide explains in 4 steps how to set up technology in schools and districts. It instructs network administrators in how to set up TA and student workstations, networks, and assistive technology. It should act as a “driver” document that provides all the steps needed to ready their schools or districts for online testing.

Please note, the Quick Guide references the "Assistive Technology Manual." This accompanying manual will be available by the end of August 2019.
Configurations, Troubleshooting, and Advanced Secure Browser Installation Guide for Chrome OS /core/fileparse.php/2718/urlt/Configurations-Troubleshooting-Advanced-SB-Installation-ChromeOS.pdf
Configurations, Troubleshooting, and Advanced Secure Browser Installation Guide for Mac /core/fileparse.php/2718/urlt/Configurations-Troubleshooting-Advanced-SB-Installation-Mac.pdf
Configurations, Troubleshooting, and Advanced Secure Browser Installation Guide for Windows /core/fileparse.php/2718/urlt/Configurations-Troubleshooting-Advanced-SB-Installation-Windows.pdf
While the Quick Guide for Setting Up Your Online Testing Technology provides summaries of configurations and Secure Browser installation, this “companion” document provides step-by-step instructions for those who need them. The Secure Browser installation instructions included in this document describe how to install the Secure Browser on multiple devices at once. This document also includes a troubleshooting section.

A separate version of this document is available for each of the Chrome, Mac, and Windows operating systems.
Operating System Support Plan /core/fileparse.php/2718/urlt/Oregon-Support-Plan.pdf
This plan establishes guidelines about Operating System (OS) support for the Secure Browsers. This plan helps schools and districts manage support requirements and allow both product and IT planning in organizations based on knowledge of the support timelines.
Information to Include in Help Desk Emails /core/fileparse.php/2718/urlt/HelpDeskForm1.pdf

This document includes a table that can be filled out, saved, and attached to an email opening a new Help Desk case. Please make sure to also include a description of the issue you are reporting in your email as well as any additional information that you think will help the Help Desk understand and resolve the issue. By providing the information in this table in your initial contact with the Help Desk you will be facilitating the quick resolution of your case.

Right click on the link for this document, save it to your computer or network drive, and then open it using Adobe. If you do that, you will be able to fill out and edit the form. If you double-click on the form and open it in your Internet browser you will not be able to fill in the information and save the form.

Troubleshooting Audio Issues in TDS /core/fileparse.php/2718/urlt/Troubleshooting-Audio.pdf
This document provides advice to help school staff troubleshoot audio issues on student tests.