Resource Types

Now Showing Resource Section: Technical Documentation

Resource Description
2018-2019 Technical Specifications Manual for Online Testing /core/fileparse.php/2718/urlt/Technical-Specifications-Manual.pdf
This guide provides network administrators with information, tools, and recommended configuration details to help districts and/or schools prepare their networks for operational testing.
Operating System Support Plan /core/fileparse.php/2718/urlt/Oregon-Support-Plan.pdf
This plan establishes guidelines about Operating System (OS) support for the Secure Browsers. This plan helps schools and districts manage support requirements and allow both product and IT planning in organizations based on knowledge of the support timelines.
Secure Browser Installation Manual /core/fileparse.php/2718/urlt/Secure_Browser_Installation_Manual.pdf
This manual provides instructions for installing the Secure Browser on computers and devices running a supported operating system.
Information to Include in Help Desk Emails /core/fileparse.php/2718/urlt/HelpDeskForm1.pdf

This document includes a table that can be filled out, saved, and attached to an email opening a new Help Desk case. Please make sure to also include a description of the issue you are reporting in your email as well as any additional information that you think will help the Help Desk understand and resolve the issue. By providing the information in this table in your initial contact with the Help Desk you will be facilitating the quick resolution of your case.

Right click on the link for this document, save it to your computer or network drive, and then open it using Adobe. If you do that, you will be able to fill out and edit the form. If you double-click on the form and open it in your Internet browser you will not be able to fill in the information and save the form.

Troubleshooting Audio Issues in TDS /core/fileparse.php/2718/urlt/Troubleshooting-Audio.pdf
This document provides advice to help school staff troubleshoot audio issues on student tests.